Identifying your goals or objectives. In this step, you determine the goals and reasons for training. Usually, the objectives for training projects are diversified and may compose of maximized productivity, minimized errors and enhanced worker retention. With or without identified goals, several firms or organizations hardly communicate the first phase of evaluation- depending on delighting sheets to enable them to know if the course worked well and leaving it at that.
A representative who obtains a high score instantly following a training session might well be the type of individual who finds it complicated to transform what they learned to the actual workplace or might just forget all the things after a short period away from their work desk. So, what did their representatives really obtain from the course or training session? And, how much of what was discussed by the instructor, read and practiced through the training system was absorbed or understood? Continue reading “The Essential Steps in Measuring ROI of Training”