HR Automation Best Practices Are Beneficial According to the Six Functions

Familiarizing new employees with the ways company works is the primary idea of a HR best practice. In doing so, HR personnels should prepare company’s manuals to give employees sense of what to do. So, HR personnels should also know HR automation best practices that will save them plenty of time to train employees.

In general, the best practices in automating HR systems use software to auto-fill repetitive tasks. For example, when you see auto-fill forms for employee’s name field, that’s where the auto-fill is located. However, automation in HR systems is more than just filling forms for payroll payment purposes.

In the HR world, we might be familiar with the six functions of best practices that can be automated. Here are how you can automate the best practices according to the seven functions:

HR Automation Best Practices According To The Six Functions

The six functions include payroll, recruiting, onboarding, organization, security, and integration. When HR automation best practices are manifested in these seven areas, we will reap more success in motivating employees.

1. Payroll

Payroll is not only all about inputting the employees’ name, monthly salary, bonuses, and other rewards in the software. After all, companies deal with taxes from their side and also the government’s.

HR automation best practices on payroll should save time in computing the employees’ salaries and taxes. That way, HR personnels can present the ideas of adding or removing certain bonuses based on the company’s budget.

2. Recruiting

We see most of the best practices of HR automation in recruiting rely upon the ATS technology. Detecting certain phrases in the candidates’ CV will save the personnels’ time in inviting them to an interview. The same also goes for cover letters.

Some HR personnels use online interview methods. HR automation best practices will let them see farther than just the time-tracking process. Instead, the best practices will also allow them to track the opened browser’s windows from the candidates’ side.

3. Onboarding

Almost 100% of any onboarding processes involving new employees would involve the company’s built-in platform. Any new employees will automatically see the “Welcome” page of the platform as soon as they’re hired. In addition, they would also see the company’s manuals to guide them while working on their tasks.

It’s a part of HR personnels’ responsibilities to automate these onboarding processes. After all, executing the best practices in the onboarding aspect will ensure the employees’ comfort of working.

4. Security

Security is one of the HR automation best practices aspects that takes lots of time to prepare. That’s because taking security measures is one of the most crucial aspects in a company. As the department responsible for recruiting new people, no doubt that HR personnels should prioritize these aspects.

Fortunately, automation in the highly-lengthy and (sometimes) procedural security measures can be achieved. For instance, the step-by-step process in allowing certain departments to access the software should be automated. Alternatively, the online time clock system for employees can also be automated to record the employees’ entrance and exit times.

5. Integration

The more integrated the menu aspects of a HR software to the company’s different departments, the better practices they’ve employed. Employee’s name and position in the company should be the “master fields”, while others can be the “children”.

The “master fields” should be auto-filled whenever the HR personnels are managing their absences, salaries, and others. In such cases, absences (or days off), salaries, and others, become the “children” of the integrated HR software’s “masters”.

6. Organization

In conducting the best practices of HR automation, organization is more than just organizing folders and files from different departments. Even so, the master files and the search boxes should save the personnels more time in looking for the files.

In the world of HR automation systems, organization means HR personnels’ capability to view other employees’ data. It doesn’t matter if the HR personnels are using different versions of the website. As long as the automation process is executed, the organization shouldn’t be too challenging.

How Can HR Automation Best Practices Benefit The Personnels?

Previously, we’ve seen how HR personnels would save their time in automating the system. Yet, the benefits of HR automation best practices are not limited to saving time. Here are other benefits that HR personnels can enjoy through automating HR systems:

1. Motivate And Inspire Candidates And Employees

Some people say that employees are some of the most important figures in a company. They have points in saying so, for employees should feel comfortable in order to stay. Employees’ comfort is more or less determined by the best practices implemented in the HR automation systems.

The better the automation process’ practices, the more likely employees would recommend other people to work in the company. As a result, job vacancies will be quick to fill. As for candidates, the enthusiasm would reflect on their interview answers and cover letters.

2. Reduce Miscommunication Within And Through Departments

Miscommunication can happen as long as each department’s systems are not fully integrated. We frequently hear some departments deliver the misplaced documents or the HR personnels’ briefs are only half-visible. Such things will be minimized through automating HR systems and integrating it with other departments’ systems.

HR systems are like any other departments’ systems. There are at least two “master keys” connected to the features, menus, and others in HR systems. Once HR personnels are skillful in operating these “masters”, they would reduce miscommunication easily. For instance, they would be able to document proofs from other employees.

3. More Environmentally-Friendly

The automation process we discuss in this article always involve a HR software. Any computerized parts of the system will save money, time, and effort on papers. Not stopping there, inks for the ballpoints to write on papers will be saved as well.

Papers and inks contribute more wastes to the environment, which contribute to several health problems. The more HR personnels automate the processes according to the six aspects above, the healthier the company will be. As a result, the employees and higher-ups will be happier.

Conclusions

HR automation best practices don’t only save the personnels’ time in recruiting new candidates. Instead, it also benefits the personnels in becoming an environmentally-friendly solution and reducing miscommunication in the company. The personnels can achieve these benefitting goals, as long as they fulfil the six aspects’ implementations.

How To Train Employee With AI Technologies (And Prepare Them) Through Different Examples And Ways

how to train employee with AI

Cheap and competent: Those two words describe AI technologies better than any other adjectives. That’s why, lots of companies are implementing AI technologies today. At the same time, human employees are still needed in many of company’s processes. As a result, topics like “how to train employee with AI” rise as the trending topics.

Different AI technologies would have different buttons and menu interfaces that employees need to familiarize themselves with. Being familiar with the interfaces will let employees collaborate with AI to achieve their maximum potentials. In this article, we will start with familiarizing with the uses of AI technologies for employee training programs:

Examples Of How AI Technologies Are Used To Train Employees

With the provided menu and buttons in the AI’s interface, AI technologies function most in learning, training, and development purposes. So, “how to train employee with AI?” Here are the examples to use AI technologies to train employees:

1. Video Editing

Now, there are lots of free video editing software that companies can try to use. Companies can use those tools to make interactive manuals in the employees’ onboarding systems. The inputs would be the humans’ (employees’) face and their dialogues.

After understanding such things, all that employees need to know in this AI function are to apply video effects. Only by applying the correct effects and making the necessary edits will the videos be understandable.

2. Information-Gathering

Here, we don’t mean copy-and-paste from the AI technologies’ chat scripts. Instead, the AI’s proficiency in gathering ideas from public sources (search engine, for example) is more important. In answering, “How to train employee with AI?” we need to make use of the information-gathering functions of the AI.

Companies can train employees in using the already-gathered information from the AI to run their tasks. Then, employees can make their interpretations and presentations based on the data.

3. Content-Creating

In general, the users’ questions become AI’s inputs in terms of content-creating processes. The FAQs pages can be the contents to educate employees. Companies can also create FAQs contents to minimize repetitive questions from employees who experience difficulties in operating the platforms.

In answering, “How to train employee with AI?”, the company can instruct the employees to input general questions. From there, the company will train employees to improvise based on AI’s answers ideas and the company’s rules.

4. Evaluation Session

AIs can produce data analysis and outputs that will be useful for companies to have some employees’ evaluation sessions. For instance, typing some kinds of employees’ skillsets will lead AIs to analyze if this employee can continue their works.

The company might have inputted different KPIs to the AI’s systems. Then, the AI will use the KPI measurements to evaluate how the employees do well in their training sessions. From these evaluations, companies will know what other strategies to employ in training their employees.

How To Prepare Employees In Collaborating With AI?

Previously, we’ve seen examples of how companies can use AI technologies to train employees. Then, again, the steps in preparing employees to collaborate with AI involve the examples and other similar examples. Here are three pillars that companies often use to prepare employees to collaborate with AI (plus examples):

1. Reskilling and Upskilling

In preparing employees to collaborate with AIs, companies can use the skill-gap analysis to formulate strategies. In doing so, it’s either one AI for several departments or several AIs for one department. Either way, companies can compare the employees’ performances with the inputs, processes, and outputs, from the AIs.

Then, company representatives can think of reskilling the employees if the gap percentages are more than 60% (for example). If the gaps were close, companies would think of ways to upskill the employees. Then, again, companies can match the AI-given insights to the resources that they’ve already got.

By doing so, companies save time and effort in hiring and training new candidates. As a result, the cycles of getting stuck between reskilling and upskilling can be minimized.

2. Energizing Employees To Learn

The primary objective for all AIs should be for any types of learning. No wonder, the presence of AIs would always produce new things for us to learn. One of the simplest examples is the GPT and OpenAI in creating contents.

Now that these OpenAI technologies become widely accessible for publics, employees should think more to make their works feel humane. Readability is no longer becoming the primary purpose for any types of in-house writers. Instead, creativity in “bringing arts to life” becomes the non-negotiable focus.

Some other AI technologies are also meant for aiding research processes in a company. Some examples of such AI uses are bringing together international journals or recommending books. Then, companies can use these recommended literatures from AIs to create manuals for employees, including a training manual.

3. Getting Personally Closer To The AI

If AI was a human and had its life motto, it would be, “Always learning, always watching,” The more companies encourage employees to interact with AIs, the more likely AIs would learn from the inputs. As a result, it’s not foreign for human beings to “befriend” an AI.

The same also goes for an employee: Whenever he/she becomes familiar with the AI’s coding, the operations would be easier. At some points, companies might recommend internal employees to contribute in AIs’ coding developments. Some AIs can also speak and interact through human-like capacities that they can befriend people.

Companies can take these whole upgrading and updating the AI systems to strengthen the bonds between them and their employees. From there, companies would optimize the uses of AIs in all departments.

Some Final Words (a.k.a. “The Conclusions”)

Learning is the AI’s forte; as such, companies can encourage and motivate employees to learn new things. Learning is usually equal to the information-gathering examples, even though it can come from evaluation sessions as the example.

Companies can extract analysis from AI’s learning processes to evaluate how well an employee perform. Additionally, they can also use the provided information to formulate strategies on training employees’ skills and preparing them to collaborate.

Unveiling the Potential: How AI Can Save Money in HR Management

how AI can save money in HR management

The advent of Artificial Intelligence (AI) has brought a revolution, redefining HR operations and highlighting its potential to generate huge cost savings. AI, with its advanced ability to pinpoint how AI can save money in HR management, is believed to revolutionize HR management.

In the dynamic modern business field, Human Resource (HR) management serves as the cornerstone, leading the alignment between an organization’s workforce and its strategic goals. However, those juggling desks can be significantly aided by the multifunction of artificial intelligence.

By automating repetitive tasks and offering data-driven insights, AI enables HR professionals to concentrate on strategic initiatives, hence enhancing overall business growth. This article will explore the ways in which AI can transform HR management and emphasize its capacity to drive outstanding financial benefits.

Automating Administrative Tasks for Cost-Efficiency

The ability of AI to promote automation is changing the HR landscape by making processes more streamlined, optimizing resource allocation, and clearly leading to more effective HR management practices.

One of the key areas where AI contributes to automation is in the handling of routine and repetitive tasks. For instance, virtual assistants and chatbots powered by AI are very good at handling requests, responding to frequently asked inquiries, and notifying the whole staff.

These duties can be automated, which frees up HR specialists to concentrate on their role’s more strategic aspects. Time is saved while also ensuring accurate and consistent responses, thereby improving the working environment for employees.

In addition, AI based automation also extends to the candidate selection and recruitment process. AI algorithms can quickly sift through multiple kinds of resumes, and identify the most qualified candidates based on predefined criteria.

This automation speeds up the hiring process, reducing the time and effort typically required for manual resume screening. As a result, HR teams can use their time and resources more effectively by focusing on interacting with the most potential candidates only.

Enhancing Recruitment Efficiency with AI

Incorporating the power of AI reinforces the concept of “how AI can save money in HR management.” The ability to analyze big datasets strengthens the organizations to make informed decisions, identifying inefficiencies and areas ripe for optimization. 

Through analyzing big amounts of data, AI can uncover trends, patterns, as well as insights that would be nearly impossible for humans to do manually. This will give HR teams more time to make decisions related to talent acquisition, workforce planning, and employee development.

With a clearer understanding of performance metrics, attrition rates, and employee engagement trends, it helps organizations to drive resources more effectively and strategically, leading to optimized outcomes and, consequently, enhanced efficiency.

HR teams can proactively address issues before they escalate, preventing disruptions and saving valuable time and cost. The synergy of the automation of AI amplifies the power of HR management to operate smoothly, fast, and easily with a few human resources only.

Optimizing Workforce Allocation and Resource Management

The core of AI’s contribution in optimizing workforce allocation and resource management lies in its analytical capabilities. By analyzing huge data sets that include employee performance, skills, and project demand.

As we know, recruitment is an important aspect of HR operations. But we can also see how AI can save money in HR management. It makes the job easier because its utilization in HR  management is able to handle cost savings through minimizing work.

As AI powers can do time consuming and complex tasks, it allows HR professionals to focus on other high value activities. The other tasks of HR teams include re-allocate their efforts to strategic decision-making, employee engagement, and the initiative of talent development.

The proficiency of technology in automating routine tasks and giving data information help HR to make those strategic choices. It will help increase productivity while minimizing unnecessary expenses.

Furthermore, the ability to point out inefficiencies allows organizations to make wise decisions regarding resource allocation, ensuring that investments are directed to where they deliver the most significant results.

Lastly, the financial impact of optimized employee allocation and resource management is very large. By preventing excess or shortage of personnel in projects, organizations can efficiently allocate human resources and minimize the cost of labor.

Proactive Employee Engagement: Saving on Turnover Costs

One of the key reasons why Artificial Intelligence can generate significant savings is through proactive employee engagement initiatives. With the utilization of AI’s predictive capabilities, HR departments can anticipate signs of employee disengagement.

HR teams will then take proactive measures to address them, therefore leading to a reduction in employee turnover and the respective financial implications. The power of predictive AI in employee engagement comes from its ability to analyze a wide variety of data.

For example, by recognizing patterns and trends, AI can identify potential indicators of disengagement long before their resignation. With early detection, HR teams can interfere with targeted initiatives such as personalized development plans or upskilling opportunities.

The financial consequences of an employee turnover rate are numerous, including recruitment costs, training costs, and disruption of workflow. By doing a proactive strategy, organizations can not only retain valuable talent but also reduce the financial impact.

Cost savings not only include direct costs but also include the preservation of institutional knowledge and a positive impact on team morale, which can prevent the ripple effect of disengagement.

The synergy between AI’s predictive capabilities and proactive employee engagement is a powerful recipe for cost savings in HR management. As AI evolves, its role in talent retention and financial well-being is bound to become an integral aspect of modern HR strategies.

From automating routine tasks to offering data-driven insights, AI is transforming the HR management process. AI’s potential to redefine HR management and generate financial benefits positions it as an essential tool for operational excellence.

In conclusion, organizations are constantly looking for strategies to optimize operations and allocate resources wisely. The integration of AI into the human resources field is emerging as a powerful solution, and that is how AI can save money in HR management.

Finding Qualified Candidates Shouldn’t Be Too Challenging

finding qualified candidates

Finding qualified candidates is very challenging though it is what all employers must do. Finding the right employees can be very daunting during the high competition among job seekers. This is because it is very hard to find the right people in the right position in most companies.

Imagine selecting abundant resumes before reviewing each of them. Employers still have to conduct interviews in order to find out more about job seekers. It still requires some time to check references. So, it requires good time and effort to avoid the costly effect when a company hires the wrong people.

Challenges in Finding qualified candidates

Most employers use certain job posting sites to find their qualified candidates. Such platforms will let employers get as many candidates as they can before selecting them. Some platforms also offer good tools for streamlining the process of hiring such as parsing all resumes and screening each candidate.

Employers have to pay attention thoroughly to the skills of each candidate. Skills are the key to enhancing a company’s productivity and profit. It is not recommended for employers to select job seekers from their academic grades only. What they need is to find out whether those candidates are experienced and highly skilled.

It is even more important to make sure that hired employees can develop more skills when they are already in their positions. Talent acquisition requires re-skilling and up-skilling because it is very crucial in this fast-paced technology era.

It is likely that employers can’t just count on what is listed in a candidate’s resume. Even if those resumes can show their experiences and skill, employers still have to prove that candidates can apply their skills when they work on a team. Resumes don’t show how candidates struggle in reaching their best goals in their careers.

Choosing The Right Candidates is Very Crucial

What employers should find after a series of interviews is finding out about their characters by having a personality test? By doing so, employers can find out whether the newly hired employees meet their criteria. Employers can find out whether their new employees can apply their skills to teamwork, or how they can pursue good opportunities instead of merely waiting for them to come.

The result of the personality test will show how the candidate can pursue their goals with strong efforts. Mostly, the personality test result also reveals how candidates can build loyal teamwork. Candidates’ creativity is also very important in contributing the product creation and launching.

Benefits in finding qualified candidates include:

1. Maintaining A Solid Team

When an employer hires qualified candidates, then it is easier to maintain a solid team. There will be longer retention among good employees. Qualified employees can stay longer in a company, so there will be solid teamwork. Finding passionate candidates who dedicate themselves to their jobs can reduce turnover. Besides, it takes time and money to select qualified candidates.  

2. Cost Effective

Hiring less qualified candidates will save time and money. It is, in particular, true when an employer has to rehire for the same position or spend money on training classes. Onboarding new employees is also costly, so it is best to be very selective.

When a company hires the wrong candidates, there will be a great loss of productivity that may occur. There will be missed deadlines that will ruin the whole teamwork. It also affects the whole team members who will work harder than they are supposed to do.

3. Reputation Maintenance

When there is such a frequent turnover, then the company will have less reputation than those with a very low turnover rate. It affects the company’s reputation because turnover is a reflection of poor management. So, don’t take this aspect for granted.

4. Productivity Enhancement

Solid teamwork will enhance productivity significantly. On the other hand, the wrong candidate can interrupt the whole teamwork. There will be animosity or tension among members. Low productivity relates to higher operational costs. Besides, team members can turn out to be less motivated. Qualified people can build very productive teamwork.

Top Tips in Finding The Right People for the Right Role

If you are one of those employers who find it challenging to find qualified candidates, here are good tips for finding the right people for the right role.

1. Make the Most of Online Tools

There are lots of resources for finding recruiter tools, mostly online. This is because it acquires good knowledge and information to find the right tools. Finding the latest online tools for recruitment tools is very beneficial.

Another recommended option for finding good candidates is using recruitment email automation or a mobile hiring app. It can reduce time and increase productivity as well. There are always new resources and tools, so stay updated to get the most qualified candidates.

2. Generate Detail Job Descriptions

Don’t think that candidates are not upset when they find scam job vacancies. There are so many options for them in finding jobs through online vacancies so they need detailed job descriptions. An employer has to generate precise job descriptions with quality announcements by delivering the right information.

There are online tools with complete job description templates for any kind of job. An employer only has to fill out details without any hassle. The tools arrange such templates based on various industries and job details.

3. Create a Quality Yet Considerate Process Of Recruitment

These days, most candidates can easily search for their future workplaces. They can figure out the environment of the office by only searching through search engines. It means an employee has to make sure that any candidate will experience a good recruitment process.

Start with the message that delivers the complete information that candidates need. it will reflect the professionalism that will attract candidates. What’s more, having empathy is always recommended. Share beneficial things like an interview guidebook, details of job descriptions, work-life balance tips, and many more.

It is true that those tips can be easier said than done. But, any employee can use those tips in finding qualified candidates easier. It is crucial to stay updated with the latest recruitment techniques and tools in order to simplify the selection process.

Recruiting and Retaining Top Talent; Find The Best Strategies

Not many company owners realize that recruiting and retaining top talent is beneficial for reaching success for their companies. Talented employees contribute to the company’s success in the long term. No matter how good are the strategies of company owners to build their companies, they don’t work without talented employees.

The reason is that there has been such great competition between companies. There are increasing phenomena of artificial intelligence that seem unstoppable. It is almost impossible to stop globalization, so there is no other option for company owners to meet the specific demands of consumers or clients.

Talent management is the main important step for human resources managers to hire talented workers. Every company needs workers who own capabilities for keeping up with this changing pace. They should be able to adapt to the latest trend, have good literacy in technology, and work well with team members.

Mostly, highly reputable companies worldwide want to make sure that they hire the right employees for their jobs. It is the first step before those employees are obliged to apply good strategies in reaching the company’s goals.

The main priority for those companies is the right person to do the right job. Employees have their own excellent capabilities in keeping up with constant changes that might happen. One of the main evidence of unexpected circumstances is the Covid-19 pandemic that brought significant changes to the world.

The only solution for increasing the retention of workers is by generating a series of training programs in more effective ways. It is common to find out company owners who have to fight hard in achieving their goals instead of generating creative ideas in place. This is merely because most programs are not the ideas of the employees themselves.

But, employers should understand that they shouldn’t count on training only. It is good for teaching new skills to employees. Yet, it is still the beginning of the process of retaining top talent.  

The fact is that employees get their new skills through their daily activities. Their chances of solving problems appear during their activities in the offices or factories. Even very slight problems can be good learning in the workplace.

Top Strategies in Recruiting and retaining top talent

The most effective strategies for recruiting employees and retaining their talents include:

1. Finding The Right People

In this case, it is important to recruit employees who can easily adapt to facing any situation before handling problems smoothly. They should stand the test of time during uncertainties, or even chaos in the company. It is recommended to recruit experienced employees, instead of merely selecting them from their academic grades.

Once employers have identified the skills of any of the team members successfully, find a good training coach to help them in developing the skills. Training is the first step to delivering the right learning method because employees don’t only engage well with each other, but they can also remind each other when they are applying theories that they have learned.

2. Creating Good Working Environment

Employers have to create a good working environment in order to appeal to employees to work productively. Workers who feel comfortable working in a good working culture tend to be more productive than those in a toxic environment.

Some employers consider that their reputable brands are enough to keep employees. It is true that customers may be impressed, but it is not enough to maintain employees. In the end, it is the working environment that keeps employees to work productively.

3. Intensive Training Sessions

Retaining top employees is best with intensive and continuous training and coaching. Reaching potential is much easier when employees update their skills and knowledge. By doing so, the whole team is growing.

Most of the time, the low performance of an employee can be caused by several reasons. It can be due to miscommunication or a skill gap. Some employers consider that some of the team members are underperformers. This is because they assign the wrong roles to them.

This is the main benefit of training sessions and continuous coaching. Through intensive training, employees can find out their skills so they can develop their potential. Rolling positions is very common in order to assign the right role to the right employees.

4. Personal Approaches

Don’t think that personal approaches are not important. When any of the team members don’t perform well, then the department head should make a personal approach. It is important to find out about things that affect those employees who might not meet the company’s standards.

Personal communication can help employees to build their responsibility by doing their roles very well. When there is good communication between employees and employers, there will be good teamwork. Anyone in the team can remind each other and maintain each role for boosting productivity and good performance.

Begin by asking questions about employees to obtain insights. The main principle of retaining top talent is providing empathy. Just like a brand should understand the needs of customers, employers have to understand the needs of employees.

recruiting and retaining top talent

5. Routine Feedback

This is one of the most important steps in recruiting and retaining top talent. Feedback can be very valuable during the process so employers can begin by setting concise expectations. Working with employees to determine goals for moving forward is important as the team keeps carrying out its efforts.

But, it requires patience because discussing any failure or success without being judgmental can be challenging. There are times when an employee fails to try a new project. It is important to appreciate the effort because learning through experience is worthy.

Employees can start scheduling personal meetings regularly with every team leader. It is not only crucial for checking in on each project, but it is also good for finding out the progress that each leader has achieved. Personal meetings are also important to figure out what tasks they can accomplish successfully or find challenging.

So, recruiting and retaining top talent can be challenging or easy. It depends on how company owners manage the recruitment process and make good approaches to increase their employees’ productivity.

Hiring without Bias: Unlocking Potential and Building Inclusive Workforces

In the business world, it’s important for hiring without bias to be able to exist. It’s more than having a diverse and inclusive workforce. But it also will ensure that the company will survive and only have the best talents. The recruiter’s job is to hire the best person for the position. As it will affect almost every part of the company, they can’t let their unconscious bias leak and show through the recruitment process. It’s even more important since a biased recruiter may give the applicant a negative experience.

What is hiring without bias?

In short, this concept highlights the applicant’s skills and how they will fit in the work environment. It surpasses the skin color, religion, sex, and racial background of the person. The applicants need to exhibit their skills and ensure the company that they are the right person for the job.

Having an unconscious bias can be difficult to notice. Even more so when the recruiter or the company has a strong alliance with specific segments. For example, a company may only take applicants who graduate from university A disregarding their GPA. Sometimes, these biases can be conscious as the recruiters explicitly mention the restrictions.

There is a vast difference between requirements and restrictions. Opening a job vacancy for someone with specific certifications count as a requirement. Insisting that only applicants from specific schools can apply is a restriction.

Benefits of All-Inclusive Hiring

Unfortunately, most companies think that all-inclusive means hiring token employees. They will only take the applicants that fit their gender or racial quota. Rather than seeing it as a trend, the company needs to see how much it can benefit from being all-inclusive.

1.     Increased Productivity and Performance

The primary benefit is having an improved performance. It’s one thing that the company can’t deny as they have the best person on the job. In addition to improving general performance, it also leads to a new dynamic in the work environment. Eventually, it will lead to new ideas and collaborations. It’s a win-win solution that will benefit the employees and the company at once.

2.     Enhanced Reputation

People’s perception is one thing that nobody can control. While some will see the company with inclusive hiring as responding to trends. Some others will take on a more positive light. It also will increase the number of applicants who want to work in the company.

hiring without bias

Strategies for Hiring without Bias

Hiring the right employees can be similar to finding that missing puzzle piece. The company needs to have the right person responsible for the recruitment process to ensure they will hire the right person. But the recruiter is not the only person responsible. Everyone in the company needs to work together to create an inclusive work environment. 

1.     Unconscious Bias Training

It’s crucial to have these trainings regularly for all employees. It will help them to be aware and sensitive to the situation. This training also can mitigate several issues that may happen in the future.

Human resources can have multiple people in the recruiting team to have diverse opinions on the applicants. At any rate, the training will have a direct and impactful result when they interact with the candidates.

2.     Blind Resume Reviews

Many recruiters choose this method as the most effective way to reduce their bias. They will remove all basic information such as name, age, and sex in the curriculum vitae. And see the applicants based on their work portfolios and other information. However, it has crucial flaws since it may favor specific schools.

Some recruiters may take it further and only focus on the applicant’s skills and test results. Researchers believe this is the most viable method to reduce unconscious bias.

By focusing on the skill, recruiters can be confident that the applicant will fit right into the job. They will have less time to adjust to the environment. And because they already have the skill, the company can focus on employee retention.  They can sign the employee up for classes and renew their certifications.

3.     Structured and standardized Interviews

Having a structured interview means the recruiter is ready with a bias-free set of questions. They can mix the questions between understanding the applicant better and how adept they are with their skills.  This is even more important if there are too many applicants and the recruiter has to do a group interview. The applicant who stands out is the one with the best personality and competence.

It’s important to note that the interview must follow the correct standard. The recruiter can set up these values with their team before they start the recruitment process. Having a standardized interview as part of a streamlined recruitment process will boost the company’s efficiency. Another plus side is it will leave a positive impact on the applicants. They may better themselves and re-apply again at a later date.

When the recruiters are a group of people from multiple disciplines, these standardized points can help them. It will ensure the recruitment process goes smoothly and keep the focus on the applicants. 

Consider hiring from underrepresented communities

It can be very challenging. These communities often have their reasons to exclude themselves from the public. As they also have fewer chances to pursue the necessary education.

Therefore, the company can work with local groups to improve their skills. They can hold training or the much-needed internship for the community members. Even when they are not part of the company, they will take the skills with them and be able to improve their well-being.

Harvard Business Review highlighted that recruiters have inherent biases that reflect on the candidates they hire. However, it doesn’t mean that hiring without bias is impossible to do. Using multiple methods such as blind review and multi-person interviews will ensure they have less bias against the candidates. After all, the best person with the right skills and certifications is the best candidate to hire.

The Impact of Poor Candidate Experience: Why It Matters and How to Improve

poor candidate experience

Most companies don’t realize the importance of addressing a poor candidate experience. In hindsight, how they treat the candidates will affect the quality of the upcoming candidate. The company may hire incompetent people or have a high employee turnover rate. And it will damage the brand. 

Each candidate may have different opinions on the matter. But the public agrees that positive experience during the recruitment process, including transparency and promptness affect their idea of the company. Multiple research shows up to 40% of candidates are more likely to accept the offer when they have a positive experience.

Negative Impact of Poor Candidate Experience

Companies may be unaware of the negative impacts right away. However, the bigger the company means there may be less satisfied candidates. One of the direct negative impacts is they can’t expand their workforce. They have to make do with the available talents or maybe even less if the company has a less-than-ideal work environment.

1.     Loss of Talent

A survey by Careerplug shows that at least 30% of candidates refuse a work offer due to having experience during the recruitment process. It ranges from lacking transparency to a slow and disorganized interview process. In the long run, the company won’t be able to keep up with the new technology and other life improvements.

The current employee also may start resigning and leave the company for an even less workforce. Several companies that focus on quality over quantity may hire as many people as possible regardless of the qualification. This is common among construction workers, restaurants, and other jobs with a high turnover rate. 

2.     Negative Reputation

Respondents on the same Careerplug survey also said they are likely to leave negative reviews on the company to reflect their experience. These reviews will erode all of the company’s branding efforts. And in this digital era, most people rely on online reviews to know more about the work environment.

3.     A decline in Recruitment Success

Several methods to see a decline in recruitment success. From failing to secure the right talent for the job, to not having enough applicants which force them to open the position for a longer time. All of this situation will impend the current workforce. They have to work on multiple things until the company hires someone to fill the void. Or worse, they have no choice but to hire less competent people for the job. Having a less qualified workforce means the company has to spend extra time and resources to push them to the standard. 

poor candidate experience

Strategies to Improve Candidate Experience

Candidates are not the only people who need to improve their skills. Here are what companies can do to improve the experience. Eventually, they can have the best workforce for maximum efficiency and impact.

1.     Streamlined Processes

One way to improve the experience is by having a streamlined and transparent recruitment process. The company needs to make the process easy for them and the candidates. Most companies asked candidates to fill on multiple forms that take up to 30 minutes to fill. The problem is most of the information there is already on their curriculum vitae.

The company needs to establish a zone to collaborate with the candidate. A streamlined process will also help the company in doing the preliminary vetting. It can massively improve the poor candidate experience into a more positive one.

The company can use recruitment software to help them in the process. Of course, they also may use the in-house system they’ve been developing over the years. At any rate, the process needs to uphold transparency. It also must ensure the candidates understand the expectations and agree to go with the process.

2.     Improved Communication

Communication is key to gaining, or regaining a positive image. A company that admits its past wrongdoings and is willing to improve will receive more positive feedback. Of course, they need to take all of the steps to improve their image further.

Research by Software Advice, an ATS resource company, has multiple interesting findings. Particularly on how 83% of candidates prefer to receive notifications of not getting the job. And 94% of them already have a negative impression when they receive difficult or unclear instructions.

All these numbers show that most companies need to improve their communication. As they expect the candidates to be clear during the interview, the company also has to be concise in explaining its expectations.

Another thing to note is how most companies never ask for feedback from their candidates. It doesn’t matter if they end up hired or not. Any feedback and critique will give the company a fresh perspective on its current situation. Even though the candidates only have minimum interaction, they can have enough information to form an opinion. 

3.     Engaging Recruitment Content

A simple and personal touch can be one small thing that improves the candidate’s experience. It sure depends on the company’s capacity and values. In general, ensuring the candidates are going through a fair, honest, and transparent process is crucial. 

Of course, not everyone will agree or react the same to this treatment. But the company only needs to reflect their values and how they see an employee. Candidates will work their best to see how they will fit into the company. Catering the candidates throughout the recruitment process will push them to give their best.

Everyone in the company must collaborate to ensure the candidates have a positive impression of the company. Don’t forget that candidates can witness the interaction between colleagues. Some of them may remove themselves from the application when they think the environment is less accommodating. 

The company has no excuse for mistreating the candidates. They also need the right person for the job. It’s a situation where both the company and the applicant can reach a mutually beneficial agreement. However, just like the applicants can improve themselves. The company also can reduce the poor candidate experience by applying a professional and streamlined recruitment process.

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