Today’s HR management is in line with current technological developments. Therefore, the expanding role of the CHRO (Chief Human Resources Officer) is also changing. To be a successful CHRO, they must have the spirit of a true supervisor.
In addition, the business and the company’s organizational performance must be in line with HR processes as of today. This requires someone with broad skills of competency, experience, and education. With the various responsibilities of this complex C-level position, it is expected that CHRO will have adequate quality human resources.
Various Responsibilities of CHRO
The expanding role of the CHRO is responsible for all HR processes in a company. They include recruitment, performance evaluation, and reporting to their CEO regarding human resources issues. Therefore, the CHRO position is a senior executive position in a company responsible for human resources strategies and management.
A CHRO must have a deep understanding of HR management principles, employment policies, organizational changes, as well as current trends and issues in the world of HR. Furthermore, here are various responsibilities of a CHRO in general:
- Performing employee benefits administration and managing labor relations activities such as collective bargaining.
- Manage effective talent acquisition strategies to source the best candidates for available positions across the company.
- Act as an intermediary between staff and management to resolve conflicts that arise in the work environment.
- Monitor company policies and HR division functions to ensure compliance with government regulations and public policies.
- Ensuring research and strategic planning complies with employment laws and keeps up with the latest developments.
- Forming a superior team by providing training and development opportunities, so that employees can develop professionally.
5 Key CHRO Skills for the Future of HR Management
In every growing business, C-level experts are needed to manage and direct the directorate. This aims to align with the business strategy carried out specifically by the CHRO. The CHRO position typically reports directly to the CEO or board of directors, and is part of the company’s executive team.
CHRO involvement in strategic decision making proves the importance of their role in managing the company’s most important assets, namely HR. Several main skills that a CHRO must have to face the future of HR management:
Assess and Predict
A CHRO is required to have the ability to assess and predict whether their character fits the company’s culture. In addition, a CHRO needs to have the ability to assess talent, collaboration, and evaluation of future talents when they join the company. These skills can be learned and trained.
Mutual Business Meetings
In general, the company’s directorates have regular meeting schedules to see progress in achieving targets. Ideally, the CEO, CHRO, and other C-level directorates sit together to discuss the company’s operational performance. Here, the CHRO will learn about the company’s business objectives and get information from other directorates.
Connecting Numbers and People
CHRO experts are often called the people’s side in business objectives. They are the person who makes the budgeting and provides a perspective from his or her own expertise. In other words, CHRO exists to connect business and people by predicting the growth expected from the business plan.
Mastering External Qualifications
In most cases, CHRO position requires mastering in marketing, operations, finance, and also technology. They have to know what trends are happening out in the real world.
In Line with CEO Goals, Priorities, and Concerns
CHRO must keep everything simple and always in line with the goals and priorities of the CEO and the company. Thus, CHRO needs to listen to the CEO’s concerns. This role also allows CHRO to carry out a transformation. This transformation is not only considered as a support function, but also becoming a business contributor.
CHRO Career Paths
To become a CHRO, HR professionals often go through positions where they gain experience recruiting, managing, assessing, and training individuals. This is the most common CHRO career paths taken by HR professionals:
HR Staff— A career as an HR Staff or in a similar position, assists in implementing basic HR processes. This can be in the form of onboarding new employees, responding to employee inquiries, and managing documents.
HR Specialist— This position requires expertise in specific tasks within the HR management field, mainly benefits management and talent recruitment. These positions often require a bachelor’s degree.
HR Manager— This career path is tasked with overseeing HR policies, procedures and compliance within the organization.
HR Director— This type of position has similar responsibilities to an HR manager, but tends to supervise a larger team. Sometimes, this position requires a master’s degree.
Holding the position of CHRO requires years of dedication, patience, and perseverance. Although many will face various obstacles in their journey, they will all be worth it. Once they get to understand the expanding role of the CHRO, they will become influential and confident HR management leaders.
Meanwhile, a CHRO usually starts their career path as a staff recruiter or HR specialist. Then, they continue to climb the career ladder until they reach the top position. However, this path is changing rapidly. Many CHROs are now hired bringing their own leadership and business experience. For example, the CHRO role holds general management, sales and marketing, and finance positions.
As time and business demands progress, HR transforms its function into a business contributor with various complex skills. CHRO is a value creator connecting numbers and people who becomes a leader and can make a significant contribution to business achievements.